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I can receive emails but I cannot reply or send from my account.

I am receiving emails on my account but whenever I try to reply to them, the message gets stuck in the draft. I am also not able to send a fresh message from my account. Why this is happening? Can someone provide me the reason and solution for this?


6 Answers

  1. Open the Gmail app, and tap the menu button in the upper left corner -> Settings. Tap on your account and make sure you’ve checked “Sync Gmail.” Clear your Gmail app data. Open your device’s Settings app -> Apps & Notifications -> App Info -> Gmail -> Storage -> Clear Data -> Ok.

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  2. Most likely there is a communication problem between Outlook and your outgoing mail server, so the email is stuck in Outbox because Outlook can’t connect to your mail server to send it. … – check with your email address provider and make sure your mail server settings are up to date

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  3. If you can receive emails but can not send emails this usually means the authenication required by the outgoing (SMTP) server is not configured. … ‘My outgoing (SMTP) server requires authentication’ is not checked. In Outlook it is in advanced settings.

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  4. If you are unable to send or receive email, and there are no connection errors, there may be a simple solution. Reboot your phone and confirm the phone is connected to the internet by loading a webpage. You will not be able to send or receive emails without an active internet connection

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  5. To check this, follow these steps:
    Log in to Web Mail.
    Click on the Configuration button in the left navigation bar.
    In the list of Options, click on the Custom Filters button.
    Review each of your filters to make sure your e-mail messages are being redirected correctly.

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  6. My account is causing a lot of trouble for me. I am unable to send emails or even reply to the incoming mails. There is no problem in receiving email on my account. Please help me fix this issue. Thanks a lot.

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